Prior to pursuing a career in Law, Mr. McIntyre operated a home improvement business, and thus has first-hand knowledge of the business. His legal practice has included representation of both contractors and consumers in contract negotiation and in litigating disputes. The vast majority of consumers and contractors are unaware that most home improvement projects require a written contract with specific terms. By statute, the failure to include these terms is an unfair business practice which triggers the severe penalties provided by the Consumer Protection Statute, Chapter 93A. Whether you are the home improvement contractor or the home owner, a brief consultation prior to entering into a contract can avoid potentially catastrophic liability, and contribute to making a home improvement project proceed smoothly.